Twitter Still Broken
Sunday, November 23rd, 2008So twitter’s password reset is still broken more than a week after they acknowledged the problem. Can it really be that hard to fix?
So twitter’s password reset is still broken more than a week after they acknowledged the problem. Can it really be that hard to fix?
For about a week I have been locked out of my newly created twitter account. I have been trying to use the password reset function, but every time I did I ended up on a login page. I posted to their support forum, and after a few days with no response emailed the partnership email address. Still no response.
Today I started looking at the URL they sent to me in the email:
http://twitter.com/account/password_reset?email=myemail addres@
domain.com=p20jbqkxx58argliji58pxlgms10kr4tk74ewmdq
It popped out to me that a there was only an equals sign between my email address and the hash (the p20jbp… thing). I thought there should be an &something= then the hash.
Sure enough that was the problem. I figured out the magic word is token, so the url should look like this:
http://twitter.com/account/password_reset?email=myemail addres@
domain.com&token=p20jbqkxx58argliji58pxlgms10kr4tk74ewmdq
But here is the sad thing, at least for twitter. This has been broken for at least a week. I have tried to tell them multiple times that it is broken, but there is no one listening.
Follow me on Twitter at http://www.twitter.com/aaronkenny/
I got this in my email this morning. I guess this is how the banks got their $700 billion bailout. They probably got this software. There is no mention of how much the software costs on the site, but might be a good investment, I figure it can’t cost $700 billion.

Next up, the auto industry. If you can’t compete why not just live off the government?
So I signed up for Twitter (Aaron Kenny on Twitter) last week and have been playing with it a little. I don’t really get what I should twitter about. Seems a lot like updating my facebook status, but just another place to do it. If you have some ideas on things I should twitter about let me know.