Now I Remember Why I Don’t Have A Phone Line! (Part 2)
Previously on “Now I Remember Why I Don’t Have A Phone Line!”, I called AT&T only to find out they have a 55 minute hold time. So I requested an automated call back the next day.
They called me back right when I asked them to and within seconds I was connected to a customer service rep. Who asked “What phone number or account number are you calling about”.
I replied “I don’t have a phone number or an account with you. I am calling because I moved into a new house a year ago, and never had a phone line installed, however there is still a large PVC pipe and wires sticking up in my front yard that I would like to have removed”.
AT&T, “I can help you with that, what is the phone number at that location?”
Me, “As I started the call by saying, I don’t have a phone line at all, so I don’t have a phone number.”
AT&T, “Oh so do you use this line for high speed Internet only?”
Me, “No, there is *NO* (said slower for emphasis) phone line connected to my house at all, we just use our cell phones. However, there is a PVC pipe and some wire sticking up in the middle of the yard that has never been removed because I didn’t have a phone line installed?”
AT&T, “Do you know the Area Code and first three digits of a phone number in the area”.
ME, *thinking*, “Um 770, and 529″ (my brother used to live not to far from here and that was how his number started).
AT&T then collected my address, cell phone number (she finally caught on to that), name, etc. She said they will send someone out. So now….the waiting game.
July 17th, 2008 at 10:17 am
The waiting game sucks. Let’s play Hungry Hungry Hippos!
July 17th, 2008 at 10:44 am
Could have predicted that comment.