Over the last few months I have researched many different load balancers for our web server cluster. I have looked at f5, foundry, coyote point, array networks, and barracuda.
I was drawn to the Barracuda, who is a new entry in the market, because they seemed to have a really capable product for a great price. A single Load Balancer 340 was priced at about $2,500. So a redundant pair came it right at $5,000. The next closest product in terms of price was from Array Networks (which is also a very capable product in our testing), but there was a $10,000 price gap (per redundant pair).
The main problem was that I couldn’t find a review, or really any information about the barracuda, so I was a little stand-offish about the product, plus I knew it was less than a year old. However, I decided to give it a try anyway. After deploying the load balancer we ran into some problems. The biggest problem was that all traffic appeared in our logs as sourcing from the IP address of the load balancer. We contacted support about this at first we were told this is the way the load balancer worked, however, after a bit more work with support we found out this was not the case if we used the Direct Server Return mode.
For those that are new to load balancing, Direct Server Return is an awesome technology that lets your server reply to the client directly, so the load balancer doesn’t have to handle all of the traffic like a reverse proxy. Instead through some MAC address translation it fools the client into talking to one of your real servers directly even though they think they are connected to the Virtual IP address of the load balancer. This lets you achieve some amazing throughput numbers with the Load Balancer 340. You usually have to buy a very high priced load balancer (f5, foundry, etc) to get this type of technology.
I had a few more small issues with the load balancer, one of which was a bug they knew about and was fixed in the latest firmware release which I wasn’t running yet. But the support has helped me through every issue quickly. They have a great support infrastructure where you click a button in the interface and it hooks the appliance up to Barracuda support and they can remotely configure or repair the appliance.
I have purchased a total of 4 barracuda 340 load balancers and I am happy with them. For the $20,000 difference between this solution and the next closest solution it has definitely been worth the issues I had with configuration. Plus having worked with the load balancer team I know they are committed to making the product work for you.
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