Outlook - Unknown Error ‘0×8004060C’

Today Microsoft Outlook decided it was time to stop checking my email and started giving me “Unknown Error ‘0×8004060C’”. First thing I did was to verify my server wasn’t have any problems…server was fine. Then I decided to take a look at Google. The first returned page pointed me here: http://support.microsoft.com/kb/q304863/. I thought “awesome, this is the exact error message”….so I started scanning the document for a resolution. I was happy to read ” 0×8004060C is a unique error code that is designated for a failure to deliver to a .pst file Inbox because the .pst file is full.”

So….if the KB document can be so clear that it is a “UNIQUE ERROR CODE” then WHY OH WHY does Outlook waste my time telling me it is an UNKNOWN ERROR…..GRRRR. If it had just said “Your PST file is too big, delete some of your junk mail and compress your PST” then I would have been happily on my way a lot quicker. Thanks Microsoft.

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3 Responses to “Outlook - Unknown Error ‘0×8004060C’”

  1. NewGuy Says:

    Thanks for articulating your frustration, which I now share. I got the same Microsoft valentine last night. So what’s the fix. At first, I was locked out to the point that I could not interact with existing files (as in being able to open or delete them). I got a “hot tip” that pressing Shft DELETE would e-mails disappear without sending them to Deleted Items. I thought that just getting rid of a bunch would make me well. WRONG!

    So, what’s the fix? I need to know.

    Thanks for whatever you can share.

  2. Joao Says:

    Thanks. I feel your pain.

  3. Colin S Says:

    Create another data file (pst) move many of your emails to it. Then compress your original pst file. The compress many take over 2 hours.

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